There are generally three reasons why the betongame app might not open — an outdated version, a cache issue, or a weak internet connection.
Do this first: Go to your phone's Settings, find betongame under Apps or Application Manager, tap "Clear Cache", then fully close the app and reopen it.
If you're still having issues: On the download page Go to betongame and update via the latest APK (Android) or the App Store link (iOS). betongame releases updates regularly — older versions often lose connection to the server.
Special tips for Android users: Make sure the "Install from Unknown Sources" option is enabled in your phone's settings. Without it, the betongame APK won't install.
If the app crashes on iOS, restart your phone and check for updates on the App Store. If the issue persists, reach out via live chat — you'll typically get a response within 3 minutes.
Yes — with betongame's refer-a-friend program, when you invite a friend, both you and your friend receive rewards.
Here's how the process works:
1. Log in and go to your profile or promotions page, then find your personal referral code or link.
2. Send that link or code to your friend. All they need to do is use that code when they register.
3. Once your friend completes registration and makes their first deposit, the referral bonus is automatically credited to your account.
Bonus amount: The referral bonus is typically a set percentage of your friend's first deposit. To see the current rate, the Promotions page Go there — all terms are written in Bangla.
There's no cap on referral bonuses — the more friends you bring in, the more you earn. However, if two accounts are created from the same mobile number or device, the referral bonus will be voided.
Resetting your password on betongame is straightforward, and the whole process can be done in under 2 minutes.
Here are the steps:
1. On the login page Go there and click the "Forgot Password?" link below the password field.
2. Enter the mobile number you used during registration.
3. A 6-digit OTP code will be sent to that number — usually within 1 minute.
4. Enter the code and set a new password. At least 8 characters and one number is all you need.
If you don't receive the OTP: Click the "Resend" button. If it still doesn't arrive, make sure your number is correct and check your message inbox.
If you no longer have access to the number you registered with, contact support via live chat. Once your identity is verified, they'll be able to assist you.
The betongame welcome bonus is exclusively for new members — meaning it's only available once, at the time of your first deposit.
Steps to claim your bonus:
1. Registration Complete the process and log in.
2. Before making your deposit, activate the welcome bonus offer from the promotions page — or if you have a bonus code, enter it in the deposit form.
3. Make a deposit of at least the minimum qualifying amount — usually BDT 500 or more to activate the bonus.
4. Once your deposit is successful, the bonus is automatically credited to your bonus balance.
Bonus usage terms: The welcome bonus cannot be withdrawn directly. It must be used a set number of times in betting (wagering requirement). For current wagering conditions and bonus amount, On the bonus page View details.
If you haven't received your bonus, wait 24 hours after your deposit. If it still hasn't appeared, contact support with your transaction ID.
The registration process at betongame is intentionally kept simple. You only need three things to get started:
1. Mobile number: An 11-digit Bangladeshi number starting with 01. This number will serve as your login ID and will be linked to your payments.
2. Full name: Entering your name exactly as it appears on your National ID Card will make the KYC process easier later on.
3. Password: At least 8 characters; including a number is recommended.
These three are all it takes to complete registration. Your date of birth is required because betongame is for users aged 18 and above only.
Keep in mind: Only one account is allowed per mobile number. Creating multiple accounts may result in all of them being suspended. To register, Click here — the whole process should take no more than 2 minutes.
KYC (Know Your Customer) is an internationally recognized identity verification process. On betongame, KYC is required for large withdrawals (generally over BDT 10,000) or when you first exceed a certain threshold.
What you'll need:
1. National ID Card (NID): Clear photos of both the front and back.
2. Selfie: A selfie photo holding your NID in front of you.
3. Payment proof (optional): In some cases, a screenshot of your mobile banking statement may be requested.
How to deposit: Log in and go to the "Verification" section on your profile page. Upload the required photos.
Time required: Verification is usually completed within 24 hours. For urgent cases, reach out via live chat and it will be prioritized.
If the images are unclear or illegible, you will be asked to resubmit. The name on your NID must match the name used during registration — if there's a discrepancy, please inform support.
Odds are the betting rate — they tell you how much you'll get back if your bet wins. betongame typically displays odds in decimal format.
How to read decimal odds:
Example: Bangladesh match odds 2.50 — meaning if you place a ৳100 bet and win, you receive 100 × 2.50 = BDT 250 (including your BDT 100 stake). That means your profit is BDT 150.
Odds 1.50 This means if you stake ৳100 and win, you receive ৳150 (a profit of ৳50) — these are the odds for the favourite, so the potential return is lower because the chances of winning are higher.
Odds 5.00 This means a winning bet of BDT 100 returns BDT 500 — that's underdog odds, where the chance of winning is lower, but the payout is higher if you do.
Simple formula: Stake amount × Odds = Total return. Profit = Total return − Stake amount.
On the betongame bet slip, once you enter your stake amount, your potential winnings are calculated automatically — no need to work it out yourself.